FREE SHIPPING ON ALL US ORDERS OVER $100 - DUE TO ALL THE LOVE, OUR PROCESSING IS NOW 5-10 DAYS BEFORE SHIPPING - INSTAGRAM ShopNastik

FAQ

 

ARE ALL OF YOUR ITEMS GOLD FILLED

No, not all of our items are gold filled. Please always view the description section for item details.

WHAT IS GOLD FILLED

Gold fill is a durable, affordable alternative to solid gold. Gold fill is a thick layer of real gold pressure bonded to another metal. With correct care, gold filled pieces don’t flake, rub off, or tarnish and can last you years.

 TIPS ON MAKING MY JEWELRY LAST LONGER

Store your items individually in a soft bag (included with every order ) so they do not scratch against each other 

Perfumes, hairspray, lotions and other beauty products may contain harsh chemicals that can tarnish your jewelry overtime

Periodically gently wipe each piece of jewelry with a jewelry polishing cloth ( included with every order )

Do not use abrasive products to clean your jewelry

HOW DO I FIND MY SIZE

Sizing charts are included in the product description / photos

HOW DO I TAKE CARE OF MY APPAREL

We recommend each piece to be washed in a gentle cycle inside out and air dried for longevity. Washing instructions are always included.

HOW CAN I GET IN CONTACT WITH QUESTIONS

Easy! Email us at ShopNastik@gmail.com with any questions and we will get back to you in less than 24 hours!

INPUTED WRONG ADDRESS

No problem, mistakes happen. If your order has not been shipped out, please email us immediately at ShopNastik@gmail.com with your order number, name and new address.

RETURNS/EXCHANGES

All items are made to order. Unfortunately, returns and/or exchanges are not accepted unless wrong item has arrived or is damaged. Please contact us immediately via email ShopNastik@gmail.com

SHIPPING

Please remember all orders are made to order. Please allow 10-15 business days for items to be assembled before being shipped out. 

We do not assure responsibility for lost or stolen packages.

Free US shipping on all orders $100+

Canada Flate Rate $20

CANCELLATIONS

Cancellations within 24 hours of placing orders are accepted. If a cancellation is requested after 24 hours, and before shipment is processed, a $10 restocking fee will be deducted from your refund. Once items are shipped, cancellations are not possible.

Email us at ShopNastik@gmail.com for cancelations